Official aur law-enforcement requests

Law-enforcement agencies, courts aur doosri authorities ki requests official support channel se hi aati hain — app kholein (@tgpaycryptobot) aur More → Support use karein, aur pehle hi message mein likhein ki yeh ek official request hai, taaki wo sahi team tak pahunche. Koi informal raasta nahi hai, aur kisi informal raaste se user data diya bhi nahi jaata.

Request mein kya hona chahiye

Jis request ke saath neeche ki saari cheezein aati hain, use turant assess kiya ja sakta hai:

• Request jaari karne wali authority aur case ya reference number.
• Request ka legal basis, aur wo document jispar wo hai, official letterhead par.
• Request karne wale officer ka naam, position aur official contact details, taaki request ko us chat se alag rakh kar verify kiya ja sake jahan se wo aayi hai.
• Saaf identifiers — Telegram user ID ya @username, deposit address, transaction hash, aur jin transactions ki baat ho rahi hai unka asset, network, amount aur timestamps (time zone bhi likhein).
• Theek-theek kya maanga ja raha hai, aur jawab kis channel par jaana chahiye.

Vague requests (“is user ke baare mein koi bhi information”) mein sabse zyada time lagta hai, aur jawab mein aksar pehle follow-up sawaal hi aate hain.

Requests par kaam kaise hota hai

Kuch bhi karne se pehle har request verify hoti hai, aur uska jawab request jaari karne wali authority ke official contact details par jaata hai, us chat account par nahi jisse wo aayi thi. Har request ko lagu hone wale legal requirements ke against alag se dekha jaata hai. Kisi private party, kisi “recovery agent”, ya khud ko kisi victim ka representative batane wale kisi bhi shakhs ko account data nahi diya jaata.

Agar aap user hain, authority nahi

• Scam mein funds chale gaye? App ke andar se support ko report karein — transaction details aur jitne addresses shaamil hain, sabke saath — aur apni local police mein bhi report file karein. Pehle Scams se kaise bachein padhein — usme wo pehle kadam bataye gaye hain jo aage ka nuksaan rokte hain.
• Account restricted hai? Wo ek regulatory review hai, koi legal proceeding nahi. Sahi raasta support aur Verification screen hai.